Applicant/Client
Step-by-step guide |
Service Provider’s |
Duration
|
Fee |
Form |
| Name |
Task |
1.a Give Family Number
(Old Patients) |
BHW/
Midwife
|
Locate Family Envelope/Individual Treatment Record (ITR) |
3 minutes |
------ |
ITR |
1.b For new Patients
State that you are a new patient and provide personal data |
BHW/
Midwife |
Interview new patient
Assign Family Number or
Incorporate in the Family Member’s Envelope |
3 minutes
2 minutes
|
------ |
ITR |
| 2. Wait for vital signs to be taken |
BHW/
Midwife |
Take vital signs |
5 minutes |
|
|
| 3. Give history of illness |
Midwife
Dr. Grace Abello
Dr. Corazon Cruz |
Take Medical History and
Physical Examination |
10 minutes
|
------ |
--------- |
| 4.a If warrants laboratory procedure, proceed to laboratory section. |
Dr. Grace Abello
Dr. Corazon Cruz |
Issue request form for laboratory procedures |
1 minute |
Depends on laboratory procedure |
--------- |
| 4.b If no laboratory procedure needed, wait for the prescription/instruction |
Dr. Grace Abello
Dr. Corazon Cruz |
Issue prescription and give advise |
3 minutes |
------ |
--------- |
| 5. Wait for release of laboratory result |
Regina Cruz
Lerma Quiroz |
Perform laboratory procedure and release result
Perform x-ray and give x-ray film for wet reading |
30 minutes |
Depend on laboratory procedure |
--------- |
| 6. Report back to Doctor’s Office |
Dr. Grace Abello
Dr. Corazon Cruz |
Interpret results |
3 minutes |
------ |
--------- |
| 7. Receive prescription |
Dr. Grace Abello
Dr. Corazon Cruz |
Issue prescription and give advise |
3 minutes |
------ |
--------- |
| END OF TRANSACTION |
